Centre for Sustainability and Wellbeing in the Visitor Economy (SWELL) logo

Centre for Sustainability and Wellbeing in the Visitor Economy

We are developing critical evidence to inform public and private governance of the visitor economy, in the UK and globally.

Our research aims

With a truly interdisciplinary group of academics, we work with intergovernmental organisations, industry and NGOs. We focus on the following key areas:

Sustainability evidence-based policy making

Sustainable and efficient transportation

Industry’s acceptance of responsibility for sustainable development

Sustainable development and entrepreneurship

Sustainability marketing, product design and communication

Featured projects

Collaboration with UN Tourism and the International Transport Workers' Federation (ITF)

Led by Dr Anke Winchenbach and Professor Albert Kimbu.

To support policymakers, industry stakeholders, and organisations committed to gender inclusion, Dr Anke and Professor Alber are leading a groundbreaking project that highlights women’s roles, challenges, and opportunities within the transport sector. This pioneering research focuses on tourism-related employment across land (rail and road), water, and air passenger transport, helping pave the way for a more inclusive and equitable future in the industry.

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Collaboration with Accor and Booking.com

Illustration of a brain

Led by postgraduate researcher Safina Naz under the supervision of Professor Xavier Font, Dr Marion Karl and Pablo Pereira-Doel.

Our team, led by postgraduate researcher Safina Naz, harnessed cutting-edge neuromarketing technology to drive sustainable marketing across the hospitality industry. The project addressed a critical challenge: how can hospitality businesses communicate sustainability more effectively? Its insights have been widely shared across the industry, helping millions of hotels improve their sustainability messaging, enhance guest experiences, and support more responsible tourism practices.

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Horizon Europe (2024-27) project

R-Map logo

Research team led by Dr Nikolas Thomopoulos.

Dr Nikolas Thomopoulos, supported by Dr Tracy Xu, leads SWELL’s involvement in R-Map, a €3 million Horizon Europe project (2024–2027). This groundbreaking initiative explores how remote working shapes social, economic, and environmental outcomes across urban and rural regions. With Surrey as a key case study, the project drives forward policies that enable inclusive, flexible, and future-ready workplaces across Europe.

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Gender, Entrepreneurship and Social Policy Institute (GESPi)

Gender, Entrepreneurship and Social Policy Institute (GESPi) logo

The Gender, Entrepreneurship and Social Policy Institute (GESPi) conducts research on how to achieve more sustainable forms of development and how to promote wellbeing through the tourism, hospitality, events and other service sectors. This includes getting a better understanding regarding the role of tourism and the services sectors within communities in enabling the diversification of livelihoods and promoting sustainable entrepreneurship and employment, particularly for marginalised communities, including promoting gender empowerment. We analyse how policy adjustments and stakeholder collaborations can generate positive change and inclusive growth. For more information please see the GESPi website.

Find an expert

Researchers

Nicole Cocolas profile image

Dr Nicole Cocolas

Lecturer in Transport Management

Viachaslau Filimonau profile image

Dr Viachaslau Filimonau

Reader in Hospitality Innovation

Xavier Font profile image

Professor Xavier Font

Professor of Sustainability Marketing

Eduard Romulus Goean profile image

Eduard Goean

Visiting Professor

Dr Christy Hehir profile image

Christy Hehir

Senior Lecturer in Tourism and Events (Programme Director for Tourism)

Nadine Itani profile image

Dr Nadine Itani

Programme Leader and Lecturer in Air Transport Management

Marion Karl profile image

Dr Marion Karl

Senior Lecturer in Tourism Marketing and Management

James Kennell profile image

Dr James Kennell

Head of Surrey Hospitality and Tourism Management and Associate Professor.

Bora Kim profile image

Dr Bora Kim

Senior Lecturer in Hospitality Management; Director of Studies, SHTM

Yanning Li profile image

Dr Yanning Li

Senior Lecturer (Assistant Professor) Events, Organisations and Operations

Pablo Pereira-Doel profile image

Dr Pablo Pereira Doel

Director of Undergraduate Hospitality Programmes; Human Insight Lab co-director; Sustainability fellow and Water programme co-lead at the Institute for Sustainability; Visiting Fellow, Center for Tourism Research at Wakayama University (Japan)

Manuel Alector Ribeiro profile image

Dr Alector Ribeiro

Associate Professor in Tourism Management

Nikolas Thomopoulos profile image

Dr Nikolas Thomopoulos

Associate Professor in Transport

Xuan (Lorna) Wang profile image

Dr Lorna Wang

Associate Professor in Marketing and Revenue Management/Co-Director, Centre for Research on Ageing and Generations

Postgraduate research students

Mai Alsaied

Postgraduate Research Student

Mohammad Ruhual Amin profile image

Ruhual Amin

PhD researcher

Sara Dalir profile image

Sara Dalir

PhD researcher

Rhoslyn Davies profile image

Roz Davies

Postgraduate Research Student

Lori Hoy profile image

Lori Hoy

PhD researcher

Mohamed Nageh Ibrahim profile image

Mohamed Ibrahim

PhD researcher

Yuting Jiang profile image

Yuting Jiang

PhD researcher

Wanwisa Khampanya profile image

Wanwisa Khampanya

PhD researcher

Luigina Jessica Montano profile image

Dr Luigina Montano

PhD researcher

Safina Naz profile image

Safina Naz

Postgraduate Research Student

Laurensius Sandro Rero profile image

Sandro Rero

Postgraduate Research Student

Shoukry Rozek

PhD researcher

Prosanjit Saha profile image

Prosanjit Saha

PhD researcher

Bert Smit profile image

Bert Smit

PhD researcher

Whitney Smith profile image

Whitney Smith

PhD researcher

Jenny Suno Wu profile image

Jenny Suno Wu

PhD researcher

Sofie Voss profile image

Sofie Voss

Postgraduate Researcher

Yi-Chung Yang profile image

Yi-Chung Yang

Postgraduate Research Student

Advancing knowledge: our leading publications