Specific accommodation requirements

Accessible or adapted accommodation

We have a number of rooms that are accessible or have been adapted to meet specific requirements. Please email the Disability and Neuroinclusion team at disability@surrey.ac.uk to discuss your needs and get details of what support or adaptations are available.

AccessAble guides

The University works with AccessAble to provide detailed accessibility information on University’s campuses, buildings and facilities. All our accommodation access guides are available on the AccessAble website.

Students with medical conditions

If you have special requirements for medical or personal reasons, you will need to submit an 'Application for Preferential Accommodations on Medical Grounds' form, completed by yourself and your doctor or health professional. You can find this form here: Documents for accommodation | University of Surrey

Once completed, please send it to Disability and Neuroinclusion Services at disability@surrey.ac.uk. They will review your case and make a recommendation to the accommodation department.

We will follow the recommendation and email you with their decision at the earliest opportunity. Your application for accommodation will not be delayed while we wait for this information.

If your request is supported and you have already been allocated a room that is not suitable, we will do our best to change your room (subject to availability).

Please note: You are required to submit a medical form with every application for accommodation, even if you have already done so in previous years

Students with financial difficulties

We have a range of rooms to meet different budgets.

When you apply, please note that you would like a specific price band or type of accommodation for financial reasons.

If you are not successful in getting your preferred banding, contact the MySurrey Hive team at hive@surrey.ac.uk to request an 'Application for Room Change on Financial Grounds' form. Return the completed form and requested supporting documents to hive@surrey.ac.uk. 

If your room change is supported, we will contact you to offer a new cheaper room (subject to availability). While we will do our best to find you a suitable room, due to variable room availability no guarantees can be made regarding type of room or move timescale.

Lifestyle preferences

The University offers accommodation to suit different lifestyle choices including single-sex, quiet or alcohol-free flats. Please include your preference your application. 

It is expected that students may request single-sex, quiet or alcohol-free accommodation. At the current time we are planning to have accommodation assigned to one of the above, not multiplies. As a result if a student requests multiples for example single sex and quiet, we will need to identify the key requirement.

We endeavour to meet the requirements in your application, however due to availability we are unable to guarantee that you will be allocated within your preference. 

Quiet accommodation 

We have a limited number of quiet rooms available. If you wish to apply for a quiet flat you may do so by stating it as your preferred choice in the special requests section on your application. In applying for this type of accommodation, applicants understand that there will be no social gatherings, typically single visitors will be permitted, TV and music will be kept at a low volume at all times or headphones worn.

We do not envisage being able to guarantee a permanently quiet environment, but by grouping like-minded people together it is hoped we can at least provide a suitable alternative.

Alcohol-free accommodation 

We have a limited number of alcohol-free rooms available. If you wish to apply for an alcohol-free flat you may do so by stating it as your preferred choice in the special requirements section on your application. In applying for this type of accommodation, applicants understand that alcohol will not be brought into, be stored or be consumed in the flat.

We do not envisage being able to guarantee a permanently alcohol-free environment but by grouping like-minded people together it is hoped we can at least provide a suitable alternative.

Single-sex accommodation

We have a limited number of flats which are reserved for either male or female only occupants. If you wish to apply for a single-sex flat you may select it on the preferences section of your application.

Students occupying rooms in single-sex flats may not have visitors of the opposite sex after 10pm on any night. Please note that staff or contractors entering the flats may be of the opposite sex.