Health and wellbeing at work

Employee Assistance Programme

Our new Employee Assistance Programme, BHSF RISE, gives our colleagues free access to personalised, on-demand advice and support from a team of mental health, financial and legal experts, 24 hours a day, 365 days a year.  

Our employees can access:  

• 24/7 personal and highly confidential advice and support delivered by fully qualified experts on a wide breadth of services 
• Access to a GP 24/7 online or by phone  
• Telephone access to personal financial and debt information and support  
• 24/7 telephone access to personal legal information and support  
• Your Care Support, support for carers  
• And much more. 

No matter what level of support or advice you are looking for BHSF RISE can help, covering a large range of topics from 'I've had a bad day at work and can't cope' through to 'My partner has left me, what do I do?', or ‘I’m feeling the impact of the cost-of-living crisis and need some advice’, to 'My grandmother just died and didn't leave a will - what do I do?'. 

The programme offers face-to-face consultations, over the phone or online support, whenever and wherever it is needed. Colleagues receive a dedicated case manager to guide them through the service until a resolution is reached. They also have quick access to any specialist support required, due to fast-track referrals. There is also a comprehensive set of online resources.

Wellbeing champions

The Centre for Wellbeing runs the Wellbeing Champions initiative, a colleague-focused initiative to help embed wellbeing into the fabric of our community, combat stigma and encourage a healthy work culture. Wellbeing Champions are members of staff from any level and there are Champions in almost every department/school.

Work/life balance

We support you and your family in a variety of ways, including a generous annual leave entitlement, blended and flexible working, and an onsite nursery.

Report and support

Report + Support is a website that offers direct help and guidance in complete confidence. It is designed to provide a centralised platform for students, staff and visitors to the University to make a confidential report, either anonymously or with their contact details.

Religious Life and Belief (Chaplaincy)

The University of Surrey is a vibrant multi-faith and multi-cultural community where people of every kind of faith and belief are respected for all they bring to University life. 

Chaplains offer confidential, discreet and non-judgemental one-to-one pastoral care. They also promote dialogue and peaceful co-existence between people of different faiths and beliefs. 

Menopause Network

The Menopause Project is a University initiative focusing on support for those experiencing menopause at work or study. The Menopause Project aims to raise awareness, encourage conversation around the topic without fear of judgement, provide support, retain talent and promote wellbeing.

Surrey Sports Park

Surrey Sports Park has established itself as a top-class sporting venue, attracting world class events such as Lacrosse and Rugby World Cups, as well as playing host to Olympic teams and other professional sports teams. As a member of staff you are eligible for a discounted price of £40 per month for full membership which gives you access to a huge range of sports and gym options.