Accommodation support

Living in halls of residence

Our Accommodation team is on hand to help you with your enquiries during your time in halls of residence.

All of our residences have receptions (except for Hazel Farm) which are your first stop for all accommodation advice and support.

Campus safety

There are staff on duty 24 hours a day, 365 days a year. Our team’s main purpose is to ensure your security and safety, with regular patrols carried out both day and night. If you need help at any time you can contact them in-person on Stag Hill campus or by phone.

Residential Advisors

Residential Advisors are a dedicated team of experienced University students who live in our on-campus residences.

They provide student-to-student support to their fellow residents, creating a welcoming and inclusive environment for our community.

Living off campus

Money Support team

The Money Support team offers confidential, non-judgemental support and advice to all students experiencing financial related housing issues.

We can offer advice and support on:

• Financial assistance for people living with disabilities
• Problems with paying your rent or mortgage
• Advice on council tax letters
• Advice and administration of the Rent Guarantor Scheme
• The effect of ending a tenancy and how it impacts on your finances
• Rent arrears and supporting letters to landlords.

Students' Union

The University of Surrey Students' Union can provide housing advice and their community reps help act as a liaison between students and the local community.