Zheng Zhang

With the development of Human-AI Collaboration in Classification (HAI-CC), integrating users and AI predictions becomes challenging due to the complex decision-making process. This process has three options: 1) AI autonomously classifies, 2) learning to complement, where AI collaborates with users, and 3) learning to defer, where AI defers to users. Despite their interconnected nature, these options have been studied in isolation rather than as components of a unified system. In this paper, we address this weakness with the novel HAI-CC methodology, called Learning to Complement and to Defer to Multiple Users (LECODU). LECODU not only combines learning to complement and learning to defer strategies, but it also incorporates an estimation of the optimal number of users to engage in the decision process. The training of LECODU maximises classification accuracy and minimises collaboration costs associated with user involvement. Comprehensive evaluations across real-world and synthesized datasets demonstrate LECODU’s superior performance compared to state-of-the-art HAI-CC methods. Remarkably, even when relying on unreliable users with high rates of label noise, LECODU exhibits significant improvement over both human decision-makers alone and AI alone (Supported by the Engineering and Physical Sciences Research Council (EPSRC) through grant EP/Y018036/1). Code is available at https://github.com/zhengzhang37/LECODU.git.

The advent of learning with noisy labels (LNL), multi-rater learning, and human-AI collaboration has revolutionised the development of robust classifiers, enabling them to address the challenges posed by different types of data imperfections and complex decision processes commonly encountered in real-world applications. While each of these methodologies has individually made significant strides in addressing their unique challenges, the development of techniques that can simultaneously tackle these three problems remains underexplored. This paper addresses this research gap by integrating noisy-label learning, multi-rater learning, and human-AI collaboration with new benchmarks and the innovative Learning to Complement with Multiple Humans (LECOMH) approach. LECOMH optimises the level of human collaboration during testing, aiming to optimise classification accuracy while minimising collaboration costs that vary from 0 to M, where M is the maximum number of human collaborators. We quantitatively compare LECOMH with leading human-AI collaboration methods using our proposed benchmarks. LECOMH consistently outperforms the competition, with accuracy improving as collaboration costs increase. Notably, LECOMH is the only method enhancing human labeller performance across all benchmarks.