Counsellors and agents
Counsellors and agents
0800 052 2248 +44 1483 686828 Thursday - Friday: 10am - 12pm and 2pm - 4pm Off On
We are currently experiencing a problem with our Clearing call centre. Staff are currently working on the problem and we expect normal service to resume shortly. Please keep checking our website for further updates. Off Disabled Off Active Clearing Off Clearing hotline On Off Hotline opening hours Thursday 22 Aug 10am - 12pm Thursday 22 Aug 2pm - 4pm Friday 23 Aug 10am - 12pm Friday 23 Aug 2pm - 4pm On
School counsellors Clearing helpline
If you are an international school counsellor and would like to have an informal conversation about Clearing at Surrey, you can get in touch with us by using a dedicated helpline, arranged specifically for international school counsellors.
Rebecca Denmark, our International Student Recruitment Manager is all set to support you with your Clearing queries and questions.
Our school counsellors Clearing helpline goes live on 8 July 2024 and will remain open until 30 August, 2024.
The helpline will be open Monday to Thursday from 10am to 12pm and from 2pm to 4pm UK time.
School Counsellors Clearing Helpline: +44 7971 073916
International agents Clearing helpline
If you are an international agent and would like to informally discuss your student’s Clearing circumstances with us, you can get in touch by using a dedicated helpline, arranged specifically for international agents.
Sharath Meppallil, our International Student Recruitment Manager, will be able to support you and your applicants with your Clearing questions.
Our helpline for international agents goes live on 22 July and will be open Monday to Thursday from 10am to 12pm and from 2pm to 4pm UK time.
On 15 August, the line will be live from 8am to 4pm UK time.
From 16 August and the week commencing 19 August, the lines will be live from 10am to 4pm.
This number will remain operational for Clearing enquiries until 30 August.
International Agents Clearing Helpline: +447540 201301