Dr James Bell

Senior Lecturer in Retail Management

Qualifications: DBA (Surrey), MBA(Brighton), BA(CNAA)

Phone: Work: 01483 68 6338
Room no: 16A MS 03

Office hours

Tuesday  11:00-12:00 and 14:00-15:00

Thursday 11:00- 12:00.

During the above hours, I will be in my office  and you are very welcome to drop by and see me, without prior appointment.

Outside of these hours, if you find me in the office, then please knock.  If possible, I will help. 

Further information


James joined the School in 1995, moving from the London Institute’s Distributive Trades College. He has made a substantial contribution to the development of retail management teaching, both on full-time programmes and in partnership with industry organisations. James has been the programme leader for Business and Retail Management and was Director of Undergraduate Studies in the School for seven years.

Prior to his move into higher education, James worked for the co-operative sector in food retail operations. He maintains an interest in the co-operative movement and has held elected representative posts in the South East region. James was a previous editor of the Journal of Co-operative Studies.

In 2011, James was elected for a three year term to the Surrey and Berkshire Area Committee of the Co-operative Group, as a representative of the consumer membership.  

Research Interests

  • Managing performance in retail operations
  • Retail service quality
  • Consumer co-operative management.


Hallsworth, A. and Bell, J. 2003, "Retail change and the United Kingdom co-operative movement - new opportunity beckoning?", International Review of Retail, Distribution and Consumer Research, vol.13, no.3, pp. 301-315

Bell, J.  2011 "Managing on-shelf-availability: the store manager's perspective"   Proceedings of 16th Conference of the European Association for Education and Research in Commercial Distribution,  July. Parma, Italy

Bell J  2012  "The retail store manager perspective of managing performance"   Proceedings of 1st Colloquium on European Retail Research, May. Paris, France

Bell, J. 2013 "Corporate performance indicators in retail store operations"    Proceedings of 17th Conference of the European Association for Education and Research in Commercial Distribution, July. Valencia, Spain.


  • Retail Operations Management
  • Retail Logistics Management.

Departmental Duties

  • Director of Postgraduate Studies.

Page Owner: mss1jb
Page Created: Thursday 4 June 2009 17:36:47 by t00346
Last Modified: Friday 14 February 2014 08:51:43 by ri0002
Assembly date: Wed Apr 16 22:09:24 BST 2014
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