Get support for your course enquiries
If you have any queries about your course, you can visit our academic hives in person, Monday to Friday, 9am – 5pm. Find out what support you can access, where our hives are located and how you can contact us.
We’re here to support you during your studies
What help can I get?
We can help you with a range of academic-related issues, including:
- Assessments
- Module selection and changes
- Course transfers
- Extenuating circumstances (exceptional factors outside your control which can adversely affect your performance during assessments)
- Getting you in touch with course representatives and personal tutors
- SurreyLearn (our virtual learning environment)
- Placements
- Progress reports
- Temporary and permanent withdrawals from your course
- Timetables.
"Staff are very helpful and always go the extra mile to make new students comfortable. Whether you find it hard to navigate the online learning platform or are struggling with course-related matters, someone is there to help you."
Giulia Crotti, MA Interpreting
Where are the academic hives?
There are five hives located across our Stag Hill campus, Manor Park campus and Surrey Research Park:
- Arts and social sciences
Elizabeth Fry Building (01AD02), Stag Hill campus - Biosciences and psychology
Duke of Kent Building (11DK02), Stag Hill campus - Engineering and physical sciences
Thomas Telford Building, (08AA02), Stag Hill campus - Health sciences
Kate Granger Building (14HSM00), Surrey Research Park - Veterinary medicine and science
Vet School Main Building (07VSM01), Manor Park campus
How can I contact my academic hive?
You can visit your hive in person (see locations above) or you can get in touch by email or phone:
- Arts and social sciences
fasshelp@surrey.ac.uk
fass-assessments@surrey.ac.uk
+44 (0)1483 682124 - Biosciences and psychology
fhmshelp@surrey.ac.uk
+44 (0)1483 684505 - Engineering and physical sciences
fepshelp@surrey.ac.uk
feps-assessments@surrey.ac.uk
+44 (0)1483 689882 - Health sciences
sso@surrey.ac.uk (undergraduate)
postreg_admin@surrey.ac.uk (postgraduate)
+44 (0)1483 683576 - Veterinary medicine and science
vetstudentsupport@surrey.ac.uk
+44 (0)1483 689889
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Discover more about our student support
We have a range of services available to you during your studies, from health and wellbeing, study, and accommodation, to faith and spirituality and bespoke support.