Teaching English for Academic Purposes

When you accept an offer of a place at the University of Surrey, you are agreeing to comply with our policies and regulations and our terms and conditions. You are also confirming you have read and understood the University's prospective student privacy notice.

1. The course is open to adult learners over 18 years of age.
2. Although there are no set English language requirements for this course, if it is clear to those running the course that a participant does not have appropriate English language skills to be able to cope with the course, they will be asked to withdraw.
3. At the end of the course, a University of Surrey Certificate of TEAP will be awarded to students who have attended and engaged in a minimum of 8 out of the 11 webinars.
4. By accepting an offer of a place on this online course you will become a student at the university and therefore you are agreeing to our universities policies. Please note that these include our Acceptable Use Policies and our Captured Content Policy, which, amongst other things, include the agreement to: adhere to appropriate standards of behaviour when interacting with others online via online conferencing and communication applications; make fair and proper usage of the internet, email and social media; use our recordings only for personal educational uses, and not redistribute, edit or re-use them (redistribution includes, but is not limited to, sending a copy or link to the materials to another person by email and/or adding recordings or other materials to a website/social media website); safeguard your IT credentials.
5. Your university email address (provided at the start of the course) will be our primary point of contact during the course.
6. Access to our university network, online library, virtual learning environment (SurreyLearn), all teaching materials (including recordings), and your university email account will only be ensured for the duration of the course.
7. Payment of fees in full is required before attending the course.
8. You will have 14 days, starting with the day after your booking has been received, during which you may cancel and withdraw. You will receive a full refund of course fees paid. To cancel or withdraw please email teap@surrey.ac.uk.
9. All refund applications must be made 14 days before the start date of the course.
10. The availability of the course is subject to demand. If the course has to be cancelled before the start due to circumstances beyond our control, you will receive a full refund.
11. If we have to cancel part of the course you will receive a proportionate refund.
12. Refunds cannot be given for webinars you are not able to attend (e.g. due to illness or changes in your work or personal circumstances).
13. Webinars are not recorded. If a student cannot attend a webinar for a valid reason such as stated above, brief notes of issues discussed in the webinar can be provided by the lecturer.
14. If a webinar has to be cancelled due to unforeseen circumstances, we will endeavour to reschedule it (where possible). Please note, this might not be on the day or at the time of your usual webinar.

Where access to the online delivery of services is not possible as a result of technical failure on your part or the parts of third-parties commissioned by you to provide access to our services, such as your internet service provider, computer equipment etc., we shall not be deemed liable for the loss of any access to our services.