Advanced Communication Skills
Key information
- Start date:
- To be confirmed
Venue:
Kate Granger Building, 30 Priestley Road, Surrey Research Park, Guildford, Surrey GU2 7YHDepending on the subject and content, modules will be delivered via a combination of face to face and online.
Contact details:
- Post-registration Administration team
- Tel: +44 (0)1483 683576
- Email: postreg_admin@surrey.ac.uk
- Level
7 (postgraduate) - Credits
15 - Module code
NURM105
Module aims
This module aims to enable you to implement effective communication strategies to enhance the physical and emotional well-being of patients and their carers.
Learning outcomes
On successful completion of this module, you will be able to:
- Evaluate the evidence base of effective communication as well as barriers to communication in different healthcare contexts.
- Demonstrate skill in facilitating and assessing patients' expression of their physical problems, psychosocial concerns and worries.
- Reflect upon and critically appraise one's own and others’ communication skills.
- Appreciate the need for professional support and clinical supervision.
- Critically evaluate the ability to work with issues of equality and diversity in communication.
Course content
Indicative module content includes:
- Evidence base for enhanced communication skills
- Breaking bad news
- Handling difficult questions
- Interviewing skills
- Facilitating skills
- Distancing strategies
- Handling difficult emotions, for example denial, anger, anxiety
- Assessing and tailoring information to individual needs
- Communication within the multidisciplinary team
- Support and clinical supervision
- Culture and communication
- Barriers to communication
- Equality and diversity.
Learning and teaching methods
For the 2023/24 curriculum, our PGT/CPD modules will continue to be delivered using hybrid learning. This means that depending on the subject and content of learning and teaching, modules will mainly be delivered via a combination of face to face and online delivery (both live and asynchronous), as this has worked really well for our practice-based colleagues. It is important to recognise the majority of modules contain face to face contact time and attendance at the University will be required.
Learning and teaching methods include:
- Pre module workbook
- Experiential learning
- Lecture and discussion
- Small group exercises
- E-Learning.
Assessment
A critical appraisal of your communication skills, based on an audio-recording of an interaction/consultation, which you will transcribe, involving a patient, carer or team member.
Or
A critical reflection on the your communication skills based on an interaction/consultation, involving a patient, carer/parent or family member.
Word count: 3,000
Course leader
Sarah Roberts
Lecturer, Pathway Lead for Health Visiting
Reading list
Take a look at the module reading list.
Entry requirements
- Ability to study at level 7
- Professional registration as a healthcare professional:
- Nursing and Midwifery Council (NMC)
- Health and Care Professions Council (HCPC)
- Working in health and social care.
Fees and funding
Fees are to be confirmed
How to apply
Please download and fill in an application form.
Please note:
- Applications typically close six weeks before the module start date and may close earlier if we reach a maximum number of applications. If we still have spaces on the course, we may extend the application deadline date.
- It is important to ensure that you complete all sections and answer all questions, incomplete forms will cause a delay and may result in you missing out on an available place.
- If you are registered on a Continuing Professional Development (CPD) course then you will need to complete an application form for each CPD module you wish to apply for.
Send your completed application to postreg_admin@surrey.ac.uk.
Terms and conditions
When you accept an offer of a place at the University of Surrey, you are agreeing to comply with our policies and regulations and our terms and conditions. You are also confirming you have read and understood the University's prospective student privacy notice.
If your sponsoring healthcare provider is funding you for this module, by submitting an application you agree to allow all information regarding your module (for example your exam results) to be shared with the sponsoring provider.
Cancellation policy
If you withdraw less than seven days before the module commences or do not attend on the first day (without informing the module administrator) the full cost of the module will be charged. Withdrawals after the module commences will also be charged.
Module availability
Places are confirmed approximately one month before the module start date. Please note that modules may be subject to teaching availability, student demand and/or class size caps.
Disclaimer
Modules listed are indicative, reflecting the information available at the time of publication. The University of Surrey has used its reasonable efforts to ensure that the information is accurate at the time of publishing, but changes (for example to module content) may occur given the interval between publishing and commencement of the module. It is therefore very important to check this website for any updates before you apply for a module with us. Read the full disclaimer.
Course location and contact details
Campus location
Kate Granger BuildingOur Medicine (Graduate Entry) BMBS degree, nursing and midwifery, and health science courses are taught at the Kate Granger Building (30 Priestley Road), on the Surrey Research Park.
Additional information
Depending on the subject and content, modules will mainly be delivered via a combination of face-to-face and online.
Some modules may be taught at: Stag Hill campus, University of Surrey, Guildford, Surrey GU2 7XH.
- Email: postreg_admin@surrey.ac.uk
- Phone: +44 (0)1483 683576
University of Surrey
Guildford
Surrey GU2 7XH